Delivery

KICKCLUB

Shipping Information

We ship sneakers and streetwear to customers around the world. Here’s everything you need to know about how your order gets to you.

Track Your Order

SAME CULTURE. FURTHER PLACES.

KICKCLUB package ready for international shipping

MORE
THAN
SNEAKERS

Processing

After payment is confirmed, shoes are typically shipped within 2–4 business days and clothing within 4–7 business days.

Delivery Estimate

Delivery times vary by destination. See the estimated timeframes below for your region.

Tracking

You’ll receive a tracking number by email once your order ships. Track it through the carrier’s website.

Estimated Shipping Times

Delivery times are estimates and may vary due to customs, holidays, weather or other unforeseen factors.

Region Estimated Delivery Time
United States (USA) 3–8 business days
Germany / UK & Europe 7–15 business days
Canada 6–12 business days
Other Regions 8–20 business days
KICKCLUB package being prepared for shipping

Processing Time vs. Transit Time

Processing time is the time it takes us to verify, prepare and package your order. Transit time is the time your order spends with the shipping carrier.

Processing Time

Shoes: 2–4 business days
Clothing: 4–7 business days

Transit Time

Varies by destination
(see the table above)

REAL
SNEAKERS
REAL
PEOPLE

Contact Shipping Support

Frequently Asked Questions

Still have questions? Find quick answers below.

  • When willI receive my QC photos?

    For Shoes, QC photos are normally prepared within 2–4 business days after payment confirmation. For Clothing, QC photos are normally prepared within 4-7 business days after payment confirmation.
    During sales, holidays, restocks or customized orders, additional processing time may be required.

    If processing will exceed the timeframe stated at checkout, we will notify you and explain the available options.

  • What if I don't respond?

    Please respond as soon as possible to avoid delaying shipment. If we do not receive a response within 72 hours, we may contact you again or place the order on hold.

    We will not treat silence as approval unless this was clearly disclosed and accepted during checkout.

  • How do I respond to my QC photos?

    If you need QC photos, please contact:

    Email: service@kickclub.net
    WhatsApp: +1 (805) 891-6824

    Please include your order number. Never send payment card details by email or WhatsApp.
    We have different time zone. I will get back to you asap when I can.

  • What should I do if I'm not satisfied with the QC photos?

    Requesting Changes
    If you're not satisfied with the QC photos, you can request refund or changes (such as a different pair, size or other available option) before we ship. We'll do our best to accommodate your request based on stock availability.

  • What should we do for delayed or lost Packages

    While delays are rare. they can happen. lf your order is significantly delayed, lost or arrives damaged, Please contact our support team.